Suitable for those patient with setup duration
I found the initial onboarding process quite straightforward but it did take a bit longer than I anticipated to get fully operational with the software and training modules. The sign-up and payment steps were clear and quick, however, the real work began when setting up the remote workflows through their dashboard. It required going through several stages of configuring the database feature along with testing the dialer to ensure calls could be managed efficiently. While the automatic updates pushed out in the background helped keep everything current, some of the updates seemed to briefly disrupt ongoing tasks. The telephonic support was reachable and decent, but it didn't always resolve my queries instantly. For anyone who is familiar with running digital projects independently, WFHI's setup is manageable. However, if you're looking for a faster start or more handholding at the beginning, this might not be the best fit. Overall, it suits those who can invest some time upfront to understand and adjust their workflow within the software.