When I started the onboarding process with WFHI, I found certain parts of the training quite accessi
When I started the onboarding process with WFHI, I found certain parts of the training quite accessible, like the clear walkthroughs on the software dashboard and basic calling tools. However, the search for more advanced features was less straightforward. Finding the right resources for configuring the database and understanding the dialer integration required multiple attempts and some trial and error. While the automatic updates were handled smoothly without needing my intervention, I felt the training materials could have been better organized to guide through more complex tasks efficiently. For users who are comfortable with basic software workflows and open to exploring by themselves, this setup would be decent. But if someone expects a neatly laid-out step-by-step sequence for every feature before starting, it might be frustrating. The telephonic support was responsive enough to assist with sign-up and payment issues but less helpful when I had questions about daily operational tasks. Overall, the system works, but some parts require patience and a bit of self-guided learning, making it neither an ideal choice for absolute beginners nor people wanting a highly structured onboarding journey.