Suitable for self-starters but limited if you seek quick help
The training materials were quite detailed, and I appreciated having access to an extensive database for better workflow management. However, I found the telephonic support a bit slow to respond. When I had technical questions regarding the dialer and automatic updates, sometimes the answers were delayed, and that slowed me down. On the other hand, some team members were patient and helpful once I got through. If you’re someone who prefers figuring things out independently and can tolerate waiting for support, this might work well. But if rapid responses and immediate troubleshooting are important, you might find the experience frustrating. The sign-up and payment process went without issues, which was a relief. So overall, it suits users who are proactive but might not be ideal for those expecting instant assistance.