Suitable for organised users, less so for beginners
I am writing to share my experience with WFHI's pre-purchase and sales processes. Initially, when things didn't go as expected with signing up, the sales team responded politely but seemed to lack immediacy in addressing the issues. The payment process encountered some delays which caused inconvenience in getting started quickly. Despite this, invoicing was clear and straightforward. I think this system suits users who are already somewhat familiar with remote workflow software, as the onboarding information assumes a certain level of knowledge. For beginners, the lack of proactive guidance in the sales phase and some confusion in sign-up could be a barrier. I would not recommend this to someone looking for a seamless entry experience without any hurdles. However, for those with prior understanding who can navigate some initial difficulties, the software itself offers many useful features and automatic updates that keep things running. In conclusion, the sales and setup phase might cause frustration depending on one's comfort with technology and patience for delays. It surely requires a user ready to handle minor setbacks independently.