Suit someone who values flexibility over immediacy
My experience using the WFHI software day to day has been a bit of a mixed bag when I compare it to what I initially expected. I had hoped the software would provide glitch-free access every time with no lag or downtime, but there were occasional slowdowns and minor bugs that slowed my workflow for certain tasks like database searching or the dialer functions. On the plus side, the automatic updates seemed to improve some features over time, which showed me the developers do care about improving the system. The telephonic support was helpful but sometimes took longer than I would have liked to get through after hours. The sign-up and invoicing process were smooth and easy to navigate, which met my expectations. In summary, this setup might work well for users who have the patience for evolving software and value flexibility, but it might not suit those who depend on immediate, flawless performance every day.