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Woh ek moment jab mujhe training ke onboarding ke step mein software ke calling tools ko samajhne mein thoda clarity mili, woh achha laga. Lekin overall, puri process itni clear nahi thi. Kabhi kabhi lagta tha ki jo features diye hain, unka poora use hum kar nahi pa rahe hain because instructions thodi confusing thi. Ek taraf se toh menu options theek lage, lekin dusri taraf clarity thodi missing thi ki kis session mein kya expected hai. Training videos se kuch concepts clear hue, par kuch free-flowing information aise thi ki usko follow karna easy nahi tha. Bohot vaqt lagta tha jab tak main software ke dialer aur database features ko align kar pati apne workflow ke saath. Billing aur payment details sign-up ke dauran bhi clear nahi the, multiple bar mujhe confusion hua. Overall, ek balanced experience tha where kuch cheezen achhi thi, aur kuch expected clarity thodi miss ho gayi thi, especially jab hands-on use karne ki baat aayi.