Skip to main content

WFHI review

Sub kuch theek hua par jab problem ayi toh thodi kami mehsoos hui

3 out of 53 of 5Verified customerSupport and communication

Sub kuch theek hua par jab problem ayi toh thodi kami mehsoos hui

WFHI ki support team kaafi helpful rahi jab maine contact kiya tha problems ko leke. Wo jaldi response dete hain, aur phone par baat karna asaan lagta tha. Lekin jab kuch technical issues aayi, jese dialer kabhi kabhi disconnect ho jaata tha call ke beech mein, toh unka solution thoda slow tha. Mujhe lagta hai ki unke paas koi fast-track process nahi hai jo immediately complex problems ko address kare. Training ke dauran jo database feature samjhaya gaya tha, wo kaam toh karta tha, lekin jab data syncing mein dikkat aayi, toh support team thodi confused lag rahi thi ki actual problem kya hai. Updates automatic milti rahi thi, lekin unhone in problems ko turant solve nahi kiya. Overall, basic support theek thi, par jab kuch unexpected glitch hua, toh mujhe laga unke paas zyada resource ya knowledge nahi thi fully handle karne ke liye. Ye thoda disappointing tha, especially jab software khud smooth aur easy use hota hai otherwise.

Ishaan DeshmukhTripura, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy