struggled with subpar training sessions and onboarding
my experience with WFHI's training and onboarding process left much to be desired. I was hoping for a more structured approach that would fit neatly into my schedule, but what I encountered felt sporadic and not well-planned. The sessions often didn't align with my working hours, which meant I frequently had to reschedule or miss out on crucial information. One area I will credit is the material in the training that had good insights, but it was overshadowed by the overall disorganization. It was discouraging to invest time in a process that didn't respect the time commitments I had. Alternatively, the few support interactions I had were decent, but they couldn't overcome the foundational issues I faced with the onboarding experience. It left me feeling frustrated rather than empowered. If they improve their training scheduling to accommodate varied work hours, it might lead to a much better experience for future users. Currently, it just felt off.