Struggled when things went wrong during training, progress halted
My experience during training and onboarding was frustrating mainly because when I ran into issues, the system didn't handle errors smoothly. There were moments when I tried configuring the dialer and database features, but things didn’t work as expected and instead of guiding me gently, error messages were vague or unhelpful. On the positive side, when I finally reached telephonic support, they did try to assist and walked me through some fixes, which was encouraging. However, by the time I got their help, a lot of time was lost, and I was stuck for days trying to get past the initial hurdles. The automatic updates sometimes changed settings without notice, which added confusion instead of improving my setup. Ultimately, although I could proceed, the overall result was that onboarding took longer than anticipated, and the experience felt more disruptive than it might have needed to be.