Struggled a bit to find help, but got there eventually
Using WFHI’s support and their communication channels felt like a mixed bag. At first, I wasn’t sure where to look for answers since the help documentation wasn’t obvious to find from the dashboard. It took me some time clicking around to realize there was a dedicated telephonic support number, which actually turned out to be pretty helpful when I reached out. I guess I expected online resources to be more thorough or easier to locate without asking for assistance. On the positive side, the people on the phone were patient and knowledgeable, so once I got connected, my issues started getting resolved. Still, I often felt unsure if something was missing or if better signposting in the software could prevent the initial confusion. So overall, I had a decent experience but it cost some extra time and effort to navigate the support system efficiently.