Strong points and some downsides in pre-purchase help
When I signed up for WFHI, I had clear expectations about what kind of sales assistance I would get. The initial contact was straightforward and the information provided was clear, which made it easier for me to decide quickly. However, the pre-purchase process felt somewhat rigid at times, with less flexibility around timing for calls. I appreciated the availability of detailed material about the software and the onboarding training, which helped to reduce confusion after signing up. On the downside, I felt I might need some additional help if I decide to use other modules in the future, since not all features were covered extensively. The invoicing and payment steps were simple and handled efficiently, and I found the overall process logical. I would be willing to reach out again when exploring further services, but expect the assistance to be more adaptable regarding schedules. The calling tools functioned as intended, although initial setup took longer than I anticipated. In summary, good transparency up front with just a few limitations in flexibility.