Strong confidence at end, though initial training had its challenges
By the time I completed training and onboarding, I felt genuinely confident navigating the software and using the calling tools effectively. The courses were well structured, allowing a gradual build-up of skills, and the automatic updates rolled out smoothly without disrupting workflow. However, I must say the initial phases were a bit challenging — technical terms took some time to get used to, and the database feature felt complicated before the hands-on sessions clarified things. I also noticed the priority assistance offered through telephonic support was very helpful during tricky moments. In summary, while the onboarding could be a little less daunting upfront, the thorough training eventually paid off and left me ready to fully utilize the platform’s features with confidence and ease.