Straightforward training but needed to figure some things out
The training and onboarding mostly gave a clear path to start using the software, but I had to figure out quite a few things on my own. For example, the initial setups involving dialer configurations and database linking required some trial and error, as the guidance wasn't always detailed enough for every step. However, the main concepts were there, and I could manage to understand the flow by testing the tools during the sessions. The sign-up and payment steps were uncomplicated and didn’t cause any trouble, and I found the automatic software updates useful in keeping the system fresh without me intervening. Telephonic support was available but not often proactive; I had to reach out myself when stuck rather than getting regular check-ins. In summary, I’d tell a friend that the training gives you a decent framework but plan to invest a bit of time figuring out the finer details yourself, otherwise progress might slow down. So, it’s more of a hybrid between guided and self-driven learning.