straightforward setup, ongoing support less clear

straightforward setup, ongoing support less clear

So the initial setup felt pretty smooth and did not take too long, mostly you just need to follow the basic steps they outline on the site. But then I found that after this one-time setup, the ongoing support and updates were a bit hit and miss. Some weeks felt like there was good communication, updates happened automatically without me needing to reach out, but other times I had to spend hours figuring things out without much support. Honestly, it seemed like the start was easy but keeping everything running well needed more effort than I expected. I guess it’s typical with software like this, but I was hoping for more consistent hand-holding throughout the whole process.