Straightforward sales info but some promises felt vague
I found the sales and pre-purchase process with this software quite clear overall, though it’s not without a few downsides. The initial descriptions about features and workflow integration were good and honest enough, giving a fairly reasonable idea of what to expect. However, some of the finer details about support availability and the pace of software updates were left more vague, which meant I had to follow up with them to fill in those gaps. They explained invoicing and payment steps step-by-step, which helps avoid confusion. On the other hand, the complexity of some features was downplayed a little during sales, but I can see why it’s hard to fully represent that before actual hands-on experience. Ultimately, the briefing gave me enough confidence to go ahead, but I’d advise anyone to prepare for some learning curve and some trial and error. So in summary, the sales process did its job, but it could be improved by setting clearer expectations around support and software evolution upfront.