Straightforward process but takes some patience to get started
If I were explaining this to a friend, I’d say the whole pre-purchase and sign-up was easier than I expected but still not exactly quick. The sales staff were responsive when I asked about the invoice and payment process, and that helped. I was hoping the onboarding and training would whirl me through the setup like magic, but it actually took a couple of days. The dialer and database features are decent, but I found myself wishing the software updated more transparently. Automatic updates sometimes made me stop and re-check parts of the workflow to see if anything had changed. The telephonic support was okay, though not the fastest; sometimes waiting a bit longer than I'd want. Honestly, it felt like a process you have to be patient with before it finally fits into your work style. There’s nothing glamorous about it, but it works well enough once you’re past that point. All told, the sales and pre-purchase experience was clear, but the whole thing took more time and attention than I had anticipated from a remote work software like this.