Straightforward but had to figure out database myself
Training was generally good with clear explanations on most software features. The onboarding process covered the basic setup well, but when it came to using the database feature, I had to learn a lot by trial and error. The dialer and calling tools were simple to get started with, and automatic updates made sure the system stayed current without needing much manual input. Invoice and payment process was straightforward with clear instructions, so paying wasn’t a headache. The telephonic support was helpful when I needed answers to specific questions, though overall a bit more detailed guidance on database setup would have been ideal. So, while most of the onboarding was easy and quick, the database part stood out as something I had to work through myself to really make it useful for my workflow.