Straight up, pre-buy process tha thoda lamba and repetitive
Toh yeh hai ki main thoda soch raha tha ki jaldi se sab clear ho jayega, but pre-purchase ke time pe kaafi baar repeat karna pada apne doubts. Call aayi thi support se par woh bhi thodi der me, and fir mujhe khud hi baar-baar poochna padha ki kya steps hain aage. Jo main impression le raha tha initially, lag raha tha ki sab quick hoga, par reality mein kaam thoda slow tha aur kaafi wait karna pada. Mujhe follow up me bhi kuch confirmation milti rehti thi, par yeh lag raha tha ki woh bhi delayed thi. Thoda sa frustration hua, par overall dekha to product ki quality achhi lagi, bas yeh pre-purchase wala process thoda better ho sakta tha. Main kahunga ki agar yeh time thoda kam ho jaye aur clarity jaldi mil jaaye, toh customer ke liye experience definitely aur acha ho jayega. Toh iska verdict simply yeh hi hai ki process lamba tha and thoda repetitive. Bas yehi baat hai, baaki jo software features hain woh theek lage mujhe.