Straight answer: sales process worked but had its flaws
I found the sales and pre-purchase process to be a bit repetitive, with similar questions being asked multiple times before I could get clear answers. Waiting periods between responses felt longer than expected, which affected the overall experience. On the plus side, the team was patient and willing to clarify doubts when asked. There was also a useful overview of the payment and invoicing process at the end, which helped me understand what to expect. A small reservation I have is about the somewhat slow communication pace, which could be smoother for faster decision-making. Still, the information provided was adequate and sufficient for me to make up my mind. So, the verdict is mixed but leans towards positive.