Still waiting for the basics to work after signing up
The biggest issue I faced was how long it took for me to get even a simple setup running properly after signing up and making my payment. I expected a straightforward process, but the sign-up seemed to go okay while the onboarding and training felt stuck in limbo. The database didn’t sync as promised and the calling tool features weren’t immediately usable. I tried to get help via phone support but that involved long waits, repeated explanations, and no clear resolution. Payments showed on my invoice but didn’t translate into active features, and I was left wondering what had gone wrong. I didn’t find the automatic updates effective in resolving these issues. Overall, it felt like crucial parts were missing or not working, which made the whole experience frustrating. I cannot recommend this software when the basics of setting it up and getting support were so delayed and unresponsive. I was really hoping for a better start after paying for this service.