Still waiting for that moment when they finally got back to me
From the start, I expected the sales process to be responsive and clear, but that wasn’t quite the case. I contacted them with specific questions about the software and training, hoping for quick and direct answers. Unfortunately, it often took longer than anticipated to receive a response, which made me feel unsure about the reliability of the support. When the replies did come, they were polite and professional but somewhat generic, lacking the detailed guidance I was hoping for. The invoicing and payment steps were straightforward, which was a relief, but without timely communication, the overall experience felt frustrating. I really wanted to understand the calling tools and database features better before purchasing, and delays in assistance didn’t help build that confidence. Comparing this to other services I've explored, the delay in responsiveness was a noticeable downside. I have yet to feel a moment when I thought, “Ah, now they really understand what I need.” While the team seemed trying, the slower engagement made it difficult for me to trust their efficiency fully.