Still waiting for help – not working as I hoped
I had high hopes when I started using the software, but the daily experience has been quite frustrating. Calls drop randomly, and the dialer often freezes, which interrupts my workflow badly. The database feature doesn’t synchronize properly across devices, so I end up seeing outdated information more than once. Even though I reached out for telephonic support multiple times, the responses felt slow and sometimes incomplete, making it hard to resolve problems quickly. Updates promised improvements, but instead caused more glitches, especially with the user interface. Payment and invoicing processes went fine at first, but now I'm hesitant to continue given the software's instability. I expected more consistency and help, not constant struggles every day. Unfortunately, this hasn’t worked well for me and I’m really disappointed with how things have turned out. I wanted a tool to rely on, but right now, instead, I spend too much time just trying to make the features function properly. I wish I had a better experience to talk about, but sadly this is it so far.