Still unsure after training — something felt missing
By the end of the training, I didn’t feel very confident about actually using all the features. There was one moment during the dialing tool session when I thought I finally got how it worked, especially after the hands-on example they showed. But outside that, most of the onboarding felt rushed or incomplete. I had questions about how the database feature would work with my existing workflow, and the training material barely covered it well enough for me to feel comfortable. The overall structure of the sessions seemed like it was designed to introduce everything, but there wasn’t enough detail to ensure I could use the software competently on my own. I also was unclear on the extent of the follow-up support or how easy it would be to get help later. So despite some decent training elements, the whole experience left me with a sense of hesitation about proceeding. I wanted to feel ready, but instead, I ended up worrying I might struggle with the software as tasks get more complex. It’s disappointing because the product seems powerful, but the onboarding just didn’t leave me with enough confidence to make full use of it.