Still unsure after all this explaining
By the end of my calls with support, I was left feeling pretty worn out. It wasn’t that they were unhelpful, but explaining the same issues repeatedly took a toll. I expected quicker resolutions rather than having to walk through the same steps over and over before getting clear answers. The communication was polite, but my confidence in their ability to fully resolve unusual problems didn’t grow much. On the plus side, the software’s features themselves worked as intended once set up. Payment and invoicing processes were clear enough without surprises. However, the sluggish telephonic support made me question if I’d feel comfortable relying heavily on this system without better assistance. Hopefully, they improve this soon, but right now, I’m feeling only somewhat confident.