Still Not Very Confident Using the Software
I started using the WFHI software hoping it would be smooth access-wise, but ended up feeling quite uncertain by the end of my trial period. While sign-up and payment processes were easy enough, the real challenge was getting comfortable with the calling tools and database management. The dialer sometimes lagged and made call scheduling stressful during my workdays. Training was okay but didn’t fully clarify some tricky interface parts, so I was often left guessing. Automatic updates seemed to introduce unexpected changes without clear notices, which added to confusion. Although telephonic support was available, connecting took longer than expected when I needed help urgently. That said, the software did meet some basic needs okay, like generating invoices correctly and keeping track of client info in the database. Still, given my experience, I’m not confident about relying on the software fully for managing my remote workflows yet. A more intuitive onboarding and faster support response could really improve this.