Still not very confident after all this
Looking back on my experience with the support team, I’m left feeling rather uncertain about how confident I can be with the software. When I first encountered technical issues with the dialer not connecting properly, the telephonic support was patient but slow to provide any concrete solutions. It took several calls before I got any real sense of direction on what to try next. Though I appreciated that someone was always available to take my calls, the advice didn’t always resolve the problem. Over time, I became half certain that updates were helping, but these also introduced new glitches. The database feature worked fine most days, but inconsistent support made me wary to rely heavily on it. The training was sufficient but didn’t fully prepare me for troubleshooting these recurring issues. Reflecting now, I realize that while the people were friendly, the whole experience left me questioning if I understood everything well enough to keep using the software steadily. I’m moderately hopeful improvements will come, but right now my confidence isn’t where I expected it to be after signing up.