2 out of 52 of 5Verified purchaseSoftware and access
Still not sure how it all connects
Looking back on my experience, I realize that most of the setup was a one-off task that involved getting the database and dialer ready, but maintaining access felt less obvious to me. Initially, the software felt clunky and I struggled with ongoing updates and how they would affect my workflow. The automatic updates weren't always transparent, and I had to reach out to telephonic support multiple times just to clarify what had changed. I admit their responses were consistent, but the lack of seamlessness made it tough to stay motivated to keep using the platform regularly. Honestly, it wasn’t until much later that I understood how these pieces stitched together, and even then it felt confusing some days.