Still not sure exactly what I got from the pre-purchase talk
So I was chatting with the sales team about WFHI software and the training they offer, trying to figure out if it would actually help me. They explained a bunch of stuff about the onboarding process and the calling tools, but something felt missing. Like sure, they talked about how the database integrates and how automatic updates happen, but I felt like I didn’t get a full picture of what the user experience would be day to day. They were friendly and answered my questions, but I kinda wish there had been more real examples or maybe a clearer demo. Payment and invoicing sounded straightforward, though, which was nice. I was okay with the general flow but ended up a bit unsure how much ongoing support I'd really get or how fast the telephonic support response times are for actual issues. So yeah, my takeaway is that while the info was solid, the presentation could use something deeper to build confidence. Maybe if they had a trial or more detailed walkthrough, I’d feel better prepared to buy.