Still left unsure after all that info
I went through the entire sales process and all the training materials WFHI provided. They do a thorough job of walking you through sign up, invoicing, and the software capabilities. Despite that, by the end of it all, I didn’t really feel confident that this was the right system for me. There were too many features to keep straight and I wasn’t clear on how smoothly everything would work day to day. The dialer and calling tools seemed fine in the demos, but I couldn’t decide if I’d be able to manage all the ongoing upkeep of the database properly. Onboarding left some gaps too—while the basics were covered well, I felt like the real use cases and troubleshooting scenarios didn’t get much attention. So at the end of this whole sales and pre-purchase experience, my feeling was just a bit uneasy and hesitant about proceeding. I appreciate the effort but I need more confidence in the product's support and daily usability before making a commitment.