Still haven't felt the software click for me
Reflecting on my experience with the software and access, I never really felt comfortable by the end of my trial. Initially, the sign-up process seemed promising, but when it came to navigating the features, especially the calling tools and database management, things became confusing. The onboarding flow did not clearly outline how to proceed, and I struggled to connect the dialer with my existing contacts. Automatic updates were frequent but sometimes disrupted my workflow rather than improving it. My confidence dropped significantly since telephonic support felt too generic and wasn't able to resolve my specific issues. I never reached a moment where I could say the software 'clicked' or felt intuitive. I ended up abandoning the training midway, which was disappointing because I had really hoped the system would streamline the remote workflows I planned to run. Even now, I remain unsure if I'll try again with their software or look elsewhere for options that better fit my needs.