Still don't fully understand support explanations
Initially, I found the support communication less clear than I had hoped. Despite multiple calls and attempts to explain issues with the dialer integration, I struggled to grasp some of the technical explanations provided. The moment I thought the explanation clicked was rare, and often I was left unsure about how to proceed. While the team was polite and eager to assist, the clarity of their communication did not meet my expectations relative to what was advertised. On a positive note, the automatic updates seemed to work smoothly in the background, which I appreciated. But when it came to understanding how to use the calling tools effectively, the gaps in explanation left me feeling frustrated rather than confident. This was especially noticeable during the onboarding phase where clear guidance was crucial. I hope the support process improves soon, as this is a significant hurdle for new users like myself.