4 out of 54 of 5Verified purchaseSales and pre-purchase
Still cautious but mostly confident, thanks to clear info
Honestly, after so many back-and-forth explanations, I felt pretty tired. But by the end of the sales and pre-purchase process, I was more confident than when I started. That confidence came mostly because things were clearly laid out, even if it took a while to get all my doubts answered. It wasn’t the smoothest journey but at least it wasn’t confusing. The clarity on what to expect with sign-up, invoicing, and what support was available helped calm my nerves a bit. I wish there had been a bit less to explain over the phone, but I guess that’s just how it goes. In the end, though, the feeling of cautious optimism stayed with me, mostly because they didn’t overpromise and were straightforward about what the software and training offered.