Steps worked alright, but some felt out of sync
I gotta say, the overall support and communication flow had its good and bad moments. The training and onboarding were mostly in sensible order, which helped me gradually get used to the software. Like first, I got familiar with the invoicing process before really diving deep into the calling tools, which made sense. But sometimes the support responses arrived after I had already figured issues out myself, so that felt a bit off-timing. I liked that whenever I did get a clear answer, it was thorough and easy to follow. However, some updates rolled out without much warning, which threw a wrench in my setup. On the plus side, the database feature fit well with my workflow once I got the hang of it. So yeah, the system wasn’t perfect, but there was enough structure and help scattered around to keep me going without getting totally frustrated.