steps were okay but something was missing
I tried to follow the onboarding and sales steps logically but felt there was something missing in the order they presented things. For example, before getting deep into database customization, I wished there was a clearer introduction to how calling tools would integrate with that data. The training was good, but the flow of topics could be better structured so it feels less jumpy. Sign-up and invoice processes came early which was fine, but then some details felt like afterthoughts rather than building on what was explained. Payment and billing info was scattered and felt like needing to jump from one dashboard section to another without smooth transitions. Also the support was available but I had to reach out multiple times because some steps were not fully explained on how they connect with ongoing updates and software use. The updates themselves rolled out fine, but it would have been easier if steps included a checklist or overview of how different parts relate before moving forward. Overall the process worked but a bit more cohesion in presentation order would make things less confusing and more streamlined for new users like me.