Steps were fine but sales info got confusing midway
I found the sales process mostly straightforward but I was thrown off by one part in particular. The beginning steps were clear with straightforward sign-up and basic product guidance. But then the sequence of information and advice I received got jumbled and inconsistent at one point which was frustrating. It felt like I was being told different things about how to use the database feature and there was no clear lead from the sales team about what to do next. Support helped a bit but the initial sales order of explanations was definitely lacking in logic or smooth flow. Other than that, the payment and invoicing stages were fine and didn’t add any complications. I expected the sales discussion to follow a sensible order but it just didn’t stick to one, which made things confusing. I don’t have strong feelings about the software yet because I haven’t properly started its training, but the pre-purchase steps were not as streamlined as I hoped.