steps were a total mess from start to end
Honestly, the ordering of steps in the sign-up flow was super confusing for me. I tried following everything as it was laid out but it felt like jumping between things that should have been grouped. Like, why do I have to set up the database before the calling tools when I can't even call anyone effectively without those details? Everything felt out of sync and it slowed me down a lot. The invoicing seemed to come too early too, before I was really ready. I kept wondering if I was missing some crucial instruction but the support wasn't very helpful during the process, so that added to the frustration. The training sessions didn't align well with what I was actually trying to do, making the whole experience feel disorganised. I ended up wasting more time trying to figure out the order than actually using the software for my work. Honestly, this felt like it was not designed with the user's natural workflow in mind, which was quite disappointing considering the promises made before purchase.