3 out of 53 of 5Unverified experienceSupport and communication
steps theek the par thodi clarity ki kami thi
Mujhe laga ki onboarding ka flow thoda better ho sakta tha, kyunki pehle sign up ke baad database ready karne ka jo step hai wo thoda confusing tha. Calling tools ke use karne se pehle training dene ka plan achha tha, par kabhi kabhi lagta tha ki steps ekdam logically order mein nahi the. Support team theek thi, par jab main kisi question ka jawab maangti thi toh wo point pe nahi aate the ya mujhe extra samjhana padta tha. Invoice aur payment process smooth tha, usme koi dikkat nahi thi. Main sochti hoon ki agar onboarding ka sequence better hota toh naya user zyada easy feel karta. Overall experience mixed raha, kuch cheezein help karti thi, kuch thoda frustrate karti thi bas clarity ka problem tha.