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WFHI review

Steps theek se follow kiye, par kuch confusion hua

3 out of 53 of 5Verified customerSales and pre-purchase

Steps theek se follow kiye, par kuch confusion hua

Purchase karne se pehle software ke onboarding steps ko follow karna mera plan tha. Jo order tha woh thoda mixed laga, matlab kuch cheezein easily samajh aayi par kuch steps mujhe dhundhne me problem hui. Jo dashboard pe instructions the woh kabhi clear the, toh kabhi confusion ho jata tha ki agla step kya hai. Phone pe support lene ki koshish ki toh unhone help toh provide ki, par bar bar repeat karna padta tha. Lekin database integration feature acha laga, apne workflow me fayda hua. Auto updates thi par kuch timing mismatch thi jo workflow me thodi rukawat layi. Overall me soch raha tha ki thoda aur seamless hona chahiye onboarding, par jitni training aur software ka interface hai woh theek hai. Payment process me clarity thi, invoice bhi timely mila, par sign up ke time pe thodi delay lagi. Kahi baar lagta ki kabhi kabhi process me smoothness missing hai, par naturally kisi bhi naye tool ke liye yeh hota hai. Fir bhi overall experience average hi tha, kuch achha tha toh kuch thoda kam tha. Aage bhi agar update acchi milti hai toh aur fayda hoga, warna ye hi baseline rahega. Toh main kahunga ki is experience ke baad main dobara shayad waise hi similar method se try karunga, par expectations ko thoda control me rakh ke. Kyunki poora process ideal nahi laga, lekin badha kaam bhi kiya tha. Ye review mera apna genuine reflection hai.

Girish BiswasJharkhand, IndiaExperience: Published:
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