Steps needed more logical order than provided
From the start, the sales and pre-purchase steps felt a bit unorganized for my liking. Initially, I had to clarify some details about the software and training options before I could even think about signing up. The sign-up process, while functional, felt rushed and lacked clear guidance on what to expect next. After submitting payment, I had to wait longer than anticipated for invoicing details, which created some confusion. Then I went through onboarding and training, but getting to the point where calling tools and database access felt natural required extra effort on my end. Automatic updates happened at times that interrupted my practice sessions. The telephonic support helped smooth out these bumps but reaching them took some patience since timing was unclear. Overall, there was effort needed from me to navigate the parts in a sensible order rather than having a well-structured flow directly from sales through onboarding. It worked eventually but felt more involved than necessary.