Steps nahi thi sahi order mein, saaf saaf kahe toh bekaar tha
Maine jab sales process start kiya toh laga tha ki step-by-step sab structured hoga, par situation kuch aur hi thi. Pehle sign-up karna tha, phir training ke baare mein jaankari milni chahiye thi, par dono ek saath confuse kar diya gaya. Jab software kademo diya gaya toh mujhe samajh nahi aaya ki mujhe kis feature ko pehle samajhna hai. Call center mein bhi queries ke liye pehle nahi bataya gaya ki ready ho ke call karun, baar baar call lagana padta tha. Payment process bhi alag tariqe se dikhaya gaya, toh kaafi confusion hui. Ye sab milake lagta hai ki poore process mein koi soch-vichar nahi tha. Steps ulte-pulte sequence mein tha jisse frustration badh gayi. Main clearly keh sakta hoon ki ye order sahi nahi tha aur isliye pura experience bekaar lagta tha. Agar pehle thoda dhyan diya hota toh main shayad satisfied hota, lekin ab lagta hai waqt aur paisa dono barbaad hua hai.