Steps mostly sensible except database setup stood out
The training and onboarding process followed a logical order for the most part. Each step prepared me for the next, so it was easy to keep pace. The sign-up and invoicing process was straightforward and didn’t cause any delay. However, when it came to setting up the database, that portion felt slightly out of sync with the rest of the training. It was more technical and complex compared to other modules and could have included better guidance or integration with earlier steps. Otherwise, the calling tools and dialer were introduced in an intuitive sequence, which helped me get going quickly.