Steps mostly sensible but a bit unclear at times
I found the sales and pre-purchase process for WFHI to be generally logical and well-structured. The sequence of steps guided me through sign-up, choosing features, and billing options in a reasonable order. However, at some points, I felt that the transitions between modules could have been smoother — for example, the explanation around the database features came a little late, which left me uncertain initially about how important it was to my setup. The invoicing and payment were clear and straightforward, which was good. I also appreciated the training included, as it helped clarify some details about using the dialer system. On the downside, I had to go back and rethink some choices because an early overview of all features was missing. So, while the process worked fine overall, I think presenting all the steps a bit more transparently at the beginning would improve the experience. My final impression is neutral but leaning positive.