steps kaafi confusing lage, effort zyada laga
Soch raha tha ki payment aur billing ka process simple hoga, par number of steps sach mein jyada aur confusing lage. Sign up ke time mujhe lag gaya tha ki billing ke baare mein sab kuch ekdam clear hoga, par system mein ghus ke jab dekha toh pata chala ki invoice verify karne ke liye multiple steps complete karne padte hain. Dialer aur calling tools use karna bhi thoda complicated tha jab tak sab links samajh nahi aaye. Support se baat ki toh unhone try ki problem solve karne ki, par mujhe lagta tha ki poora process ekdam logical flow mein hona chahiye tha, na ki itna tad-badhad. Updated software features achhe hain, par ye jo billing ke steps hain na, wo genuinely kaafi awkward lage. Mujhe toh lagta hai ki main thoda extra effort kar raha tha jo hona nahi chahiye tha. Payment confirmation ke baad bhi mujhe kuch baar follow up karna pada invoice ke regarding because clarity missing thi. Overall, effort zyada laga proper billing process ke liye, thoda streamline hona chahiye tha ye sab.