Steps ka sequence thoda ajeeb laga
Jab maine software access kiya toh mujhe laga ki steps logically set honge jaise sign-up, fir training, phir database setup, aur finally dialer tools ka use. Lekin yeh process thoda alag tha. Sign-up ke baad training sessions directly shuru ho gaye bina zyadha explanation ke ki software ke kis hisse se start karna hai. Database feature pe kaam start kiya toh samajh aaya ki calling tools ki functionality ko pehle samajhna jaruri hai warna confusion badhta hai. Yeh toh main soch raha tha ki pehle training ke saath thoda aur clear roadmap milega about how to start using each feature one by one, but instead mujhe khud se thoda experimentation karna pada. Onboarding flow mein mujhe ek dum se multiple features ko simultaneously samajhna pada instead of ek step pe focus karna. Payment process aur invoicing straightforward the but software access sequence mein thoda better ordering honi chahiye thi. Lekin overall system functional tha aur mujhe har roz thoda aur samajh aata gaya.