Steps didn’t flow the way I expected, thoda confusing laga
Mujhe laga tha ki sign-up se pehle sabhi information step-by-step milegi, taaki samajh mein aaye ki software aur training kaisa chalne wala hai. Lekin process mein pehle sign-up karna pada, fir training ke baare mein thoda limited explanation tha, jo thoda confusing lag raha tha. Payment karne ke baad bhi mujhe lag raha tha ki thoda aur clarity milni chahiye thi onboarding ke baare mein taaki pata chale kya expect karna hai. Database feature ke setup ke timing mein thoda ajeeb gap laga, matlab mujhe laga kyun pehle training ke baad database access nahi mila. Dialer tools samajhne mein thoda time laga kyunki initial call recording aur features ke baare mein detailed guide nahi tha. Yeh sab milake mujhe lagta hai ki steps ko thoda better organize kiya ja sakta tha, jisse onboarding smooth ho jaata. Ek achha part tha ki telephonic support thoda prompt tha jab main call karti thi, but overall main expect karti thi ki pura sequence zyada logically aligned hoga.