Step wise sales process mein thodi confusion thi, ek clear roadmap missing tha
Mujhe lagta tha ki sales aur pre-purchase steps thode better sequence mein hone chahiye the. Main soch rahi thi ki jab main sign-up karti, toh sab clear hoga ki next kya karna hai, par actually process thoda scattered laga. For example, sign-up ke baad training options ki information itni structured nahi thi, aur mujhe khud dekhna padta ki kaun se modules mere liye useful honge. Payment process aur invoice milna thik tha, par usability flow mein transparency thi nahi ki database ya dialer features ko kaise integrate karna hai in simple steps. Support team ko call karne ki koshish ki, par unhone challenges ko samajhne mein thoda time lagaya, jo mere liye distracting tha. Yeh lagta tha ki ek consistent onboarding roadmap hona chahiye tha jisme main systematically step by step chal sakoon. Overall, product mein potential hai, par sales aur onboarding ke beech missing coordination ne kaafi confusion paida kiya. Shayad agar yeh process thoda better planned hota, toh experience zyada positive hota. Abhi toh thoda scattered lagta hai sab kuch.