Step wise gaalat tha, mujhe bad surprise mila yeh process me
Maine socha tha ki sales process simple hoga lekin mujhe pura experience bahut confusing laga. Pehle sign-up me kuch fields aise thi jo mujhe samajh nahi ayi ki unka kya use hai before main payment karoon. Training aur onboarding ke steps itne jumbled the ki mujhe laga jaise koi plan nahi banaya gaya ho unhone. Kabhi lagta tha ki mujhe automatic updates ke baad features milege, par wo milne me delay hua aur mujhe baar baar enquiry karni padi. Dialer aur calling tools ko use karne se pehle mujhe zyada samajhna para jiski wajah se mera kaam ruk gaya. Database feature bhi utna user friendly nahi tha jitna mujhe expect tha. Sales ke dauran steps ka order aisa tha jo mujhe thoda pareshan kar gaya, mujhe laga ki mujhe basic se advanced features ke baad easy samjhaana chahiye, par bilkul ulta hi hua. Payment aur invoice ka process bhi itna seamless nahi tha jitna mein soch raha tha, kaafi der lagti thi confirmation aane me. Yeh sab dekh kar mujhe laga ki company ko apne processes pe dobara se dhyan dena chahiye taaki naye users ko itni dikkat na ho jaye. Overall, sales aur pre-purchase ke steps ki planning disappointed karne wali rahi mere liye.