3 out of 53 of 5Verified purchaseSales and pre-purchase
Step by step jab first baar samjha toh thoda achanak laga
Mujhe laga tha ki sales process ekdum sequence mein hi chalega, jaise pehle sab information milegi, phir details clear hongi, aur finally payment process smooth hoga. Lekin jab maine sign-up start kiya toh first step ke baad kuch cheezein repeat hone lagi, jaise product features ke explanation fir se dikhaye gaye, jo mujhe thoda confuse kar diya ki main wapas pichle page par nahin gaya. Thoda sa frustration bhi hua kyunki clarity thodi miss hui thi ki agla step exactly kya hai. Jab yeh click hua ki yeh repeat tabhi hota hai jab different package options compare kiye jate hain, toh thoda relief mila. Toh overall, process thoda different tha jo expect kiya tha, par samajh ke chalna chahiye tha.