Steady day-to-day use but dialer has glitches
Using the software day to day has been generally smooth. The database features let me manage client info effectively. The daily calling tools work well for most part, but sometimes the dialer hangs or disconnects randomly, which is frustrating. Automatic updates often fix bugs, but occasionally they cause new little issues. The onboarding flow was okay but not exceptional. Support is responsive but sometimes takes a while to get hold of. Signing up and paying were straightforward processes with no surprises. It’s a mixed bag really; the software works enough to keep me going but still could be improved, especially the dialer stability. I will keep using it but hope these minor problems get resolved soon so my daily work isn’t interrupted. Overall, there’s good and bad here, and while I’m mostly satisfied, there is definitely room for progress in practical, everyday functioning.