Starts fast but takes time to get replies, thoda slow tha overall
Sales team se baat karna thoda lamba process raha, shuru mein main soch raha tha ki answer mil jayega turant, par kuch queries ke liye kaafi wait karni padhi. Jo log speedy response prefer karte hain, unke liye thoda frustrating ho sakta hai kyunki yahan delays hue. Onboarding se pehle mujhe clarity chahiye thi product features par, par mujhe lagta hai ki kitne waqt ke baad hi proper information mila, iska impact pura experience pe pada. Koshish to ki thi ki mujhe guide kara jaye lekin kabhi-kabhi reply bahut der se aaya. Thoda aur organized approach ki zarurat hai sales communication mein. Phir bhi, jitna support mila, usmein warmth thi, par overall timing better ho sakti thi agar fast hojati toh mujhe zyada comfort mila hota during decision making.