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Starts fast but takes time to get replies, thoda slow tha overall

2 out of 52 of 5Unverified experienceSales and pre-purchase

Starts fast but takes time to get replies, thoda slow tha overall

Sales team se baat karna thoda lamba process raha, shuru mein main soch raha tha ki answer mil jayega turant, par kuch queries ke liye kaafi wait karni padhi. Jo log speedy response prefer karte hain, unke liye thoda frustrating ho sakta hai kyunki yahan delays hue. Onboarding se pehle mujhe clarity chahiye thi product features par, par mujhe lagta hai ki kitne waqt ke baad hi proper information mila, iska impact pura experience pe pada. Koshish to ki thi ki mujhe guide kara jaye lekin kabhi-kabhi reply bahut der se aaya. Thoda aur organized approach ki zarurat hai sales communication mein. Phir bhi, jitna support mila, usmein warmth thi, par overall timing better ho sakti thi agar fast hojati toh mujhe zyada comfort mila hota during decision making.

Kabir Ankit TandonJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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